Green and Sticky Native Plants

Customer Service:
For problems with or questions about your order, please call 1-443-506-4012. The call center is staffed from 5 pm to 8 pm eastern time, Monday through Thursday. Or you may send an email to Green and Sticky, Inc. Please help us serve you better by giving us your complete name and address, and an order number if possible. You can also reach us by sending mail to Green and Sticky, 2407 Ailsa Avenue, Baltimore, Maryland 21214.

Payment:
Prices are set seasonally by variety. Prices on spring-shipped items are effective through June 18, each year. Prices on fall-shipped items are effective through Nov. 17, each year. Payment is due upon receipt of orders. We accept Visa and Master Card. Checks and Money Orders are accepted, however, the order will not ship until the check is received and clears our bank.

Sales Tax:
Sales tax is charged on orders delivered to Maryland.

Shipping Restrictions:
We cannot ship plants or bulbs to Alaska, Hawaii, APO/FPO addresses, or to any addresses outside the U.S.

Agricultural Regulations:
Agricultural regulations restrict the shipment of certain plants. When "No AL, AR, CA, etc."  appears in a description, it means these plants cannot be shipped to the states indicated. We cannot ship plants or bulbs outside the continental U.S.

Shipping:
We ship our plants at the right time for planting in your area, with orders dispatched on a first-come, first-served basis by climate zone. All hard goods are shipped when you place your order, unless you request otherwise. We begin shipping the most cold-tolerant, dormant perennials and all woody plants in early March to Zones 7-10, in early April to Zones 5-6, and zones 2-4 and less cold-tolerant plants start shipping in April, in the latter part of the month. The season ends in mid-June and begins again in September with temperatures determining the precise date. We ship plants at the right time for fall planting in your area, with orders dispatched on a first-come, first-served basis by climate zone.

The size of the plants we ship has been selected to reduce the shock of transplanting. We usually remove the pot for shipping and package the rootmass in plastic bags. Most herbaceous plants are grown in quart or gallon pots, except as noted. We must point out that many perennials will not bloom the first year after planting, but will the following year, amply rewarding your patience. Trees, shrubs, vines, and other woody plants may be shipped with or without the pot. The size of the pot is noted in the individual description.

Our shipments travel via UPS, which requires a street address for delivery, so please provide both street and postal addresses, if applicable. Large or heavy items may require additional charges. We ask that, when possible, you please provide an address where there is a daytime recipient available. Please contact us with 2 weeks notice, if you'll be away at expected time of delivery as plants are perishable. Shipments cannot be made to post office boxes. We cannot be responsible for delivery problems due to incorrect addresses. Please check that you have typed in the correct address and ZIP code.

In the rare case when severe weather prevents timely delivery of tender plants intended as gifts, we will send an announcement of your gift.
Additional charges apply for 2nd day Air. Product details note any items that require additional lead-time or that can only be shipped Standard (ground delivery).

Packing and shipping costs are generally 25% of plant order east of the Mississippi and 30% of plant order west of the Mississippi. Minimum packing and shipping charge is $10.00. Birdhouses and other heavy items require additional shipping. You may pick up your order at the nursery throughout the year by making prior arrangements to allow us time to assemble it. Choose the 'Will Call' box when checking out.

Shipping Date: 
Plants are perishable items. We ship our plants at the beginning of the business week so that they will not over-weekend in warehouses or trucks. We ship on Mondays and Tuesdays for plant orders placed by 6PM eastern time on Friday. Otherwise, the order will be shipped the next business week. Hard goods orders are shipped 2 business days after receipt of order.

Liability:
Orders may be subject to circumstances and conditions beyond the control of American Native Plants. American Native Plants shall not be liable for any delay or failure caused by fire, floods, pestilence, disease, natural disasters, strikes, labor disputes, civil commotion, delays or shortages of transportation, shortage in materials, plant shortages due to inaccuracy of growing bed inventory estimates, governmental authority or regulation (whether valid or not), inclement, adverse or destructive weather conditions or any other cause beyond the reasonable control of American Native Plants. A plant shortage from any cause shall require American Native Plants to refund that portion of the deposit represented by the shortage. All Claims must be made within 7 days of receipt of plants. American Native Plants will make all efforts to correct any mistake made by its personnel, but under no circumstances will American Native Plants be responsible for more than the purchase price of the plants.

We guarantee all Green and Sticky Native Plants products to be healthy, true to type, and shipped properly. If this is not the case, notify us as soon as possible, and we will gladly resolve the issue, offer gardening advice, or provide a merchandise credit. Please understand that we cannot accept responsibility for the results of extreme weather, neglect, unforeseeable acts of nature, or for ignoring hardiness zone recommendations.

Hardiness Zones:

Range of average annual minimum temperatures for each zone. (In degrees F) Not sure of your zone? Click Here

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